Frequently Asked Questions

What does a rental include?

Amenities vary with each facility. Every rental includes tables and chairs (setup for you), as well as access to A/V equipment (available in the Banquet Hall, Parish Hall, and all Annex Classrooms). There is also a full catering kitchen available for use with the Banquet Hall and a small warming kitchen for use with the Parish Hall. Both kitchens have large capacity refrigerators and commercial ice makers. An exhaustive list of amenities will be provided upon request. You are welcome to bring your own table/chair covers, centerpieces, decorations, etc. but nothing should be hung or taken down from the walls/ceilings.

What is required to book a venue?

Each venue has a set Reservation Deposit amount. This amount is due upon signing the facility rental agreement. Once paid, a firm hold will be placed on your preferred date. Please inquire for information.

When will we have access to the venue for setup and decorating?

Access to the venue is limited to the duration of your reservation. We offer pricing for 6-hour reservations, with the option to add additional hours, as well as full-day reservation rates. For a complete list of rental rates for all our venues, please submit an online inquiry. Please note that each venue has a designated end time for events. For specific details, please refer to the individual venue pages.

Are particular Vendors required?

Any vendor may be allowed as long as proper documentation (Proof of Insurance, Health Permit, Licencing, etc.) is provided to the Events Coordinator at least 30 days before the event. All vendors must not conduct any activities or events which violate the law; constitute a nuisance or hazard, or which in the opinion of the Pastor of Our Lady of Guadalupe Church - Helotes would conflict with Catholic dogma, Catholic teaching or sensitivities to the people living in the area.

Is alcohol Permitted?

As a property of the Archdiocese of San Antonio, Our Lady of Guadalupe, Helotes requires security (see below) and an insured/bonded and TABC certified bartender for all events where alcohol will be served (BYOB is not permitted). If an event has cash bar service (alcohol sales), the bartender must also have a license to sell (typically licensed through a caterer). Documentation must be provided to Our Lady of Guadalupe at least 30 days before the event. Liquor shots are not allowed.

When is security necessary?

Security is necessary (for any of our facilities) if alcohol is present and/or if there are more than 100 guests attending (1 officer is required per 100 guests) at $50 per hour with a 4 hour minimum. 

Outlined below are additional key restrictions to be mindful of. While not exhaustive, these restrictions serve as general guidelines to promote safety, compliance, and ethical conduct. Specific regulations and circumstances relevant to your situation should be considered when navigating these (and all other) restrictions. A full list of standing rules will be included with the facility rental agreement.

• No smoking is permitted on any Our Lady of Guadalupe, Helotes property.

• No open flames are allowed on site (including candles and fire pits). Battery operated candles are permitted. Sparklers are permitted outdoors as long as sand buckets are provided by the Lessee to ensure all flames are properly extinguished. 

• No throwing of rice, and/or confetti on the leased premises. Plastic rose petals may be used indoors and bird seed, bubbles, fresh rose petals, and sparklers are permitted outdoors only.

• Regarding Federal/State Law & Catholic Teaching: Lessee shall not conduct or permit to be conducted on the Leased Premises any activities or events which (i) violate any federal, state and/or local statutes, ordinances and/or regulations, (ii) constitute a nuisance or hazard of any kind, and/or (iii) would conflict with the Canon Law, dogma and/or teachings of the Roman Catholic Church and/or the Archdiocese of San Antonio, Texas and/or Our Lady of Guadalupe Catholic Church - Helotes, and/or the sensibilities of the residents / community  of Helotes, Texas.